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JustCasino

Welcome to JustCasino, home of slots, live dealer tables and the JustSport sportsbook. You can join our games anywhere in Canada, and our platform supports CAD for deposits, wagering and withdrawals.

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Astronaut reaching for a jackpot slot machine in space, official artwork of JustCasino

Games and live casino

Our lobby includes Slots, Live and Table Games, with jackpot titles. Games from Pragmatic Play, Evolution and Play'n Go are part of the collection.

Gates of Olympus Super Scatter game cover
Gates of Olympus Super Scatter
Wacky Panda game cover
Wacky Panda
Gates of Diamond 1000 game cover
Gates of Diamond 1000
Bonsai Diamond game cover
Bonsai Diamond
Blast the Bass game cover
Blast the Bass
Book of the Fallen game cover
Book of the Fallen
Just Roulette game cover
Just Roulette
Quantum Roulette game cover
Quantum Roulette
Royale Blackjack 4 game cover
Royale Blackjack 4
Sweet Bonanza Candyland game cover
Sweet Bonanza Candyland
Money Time game cover
Money Time
Fortune Roulette game cover
Fortune Roulette

Slots in our lobby

Titles on our shelves include Gates of Olympus Super Scatter, Wacky Panda, Gates of Diamond 1000, Bonsai Diamond, Blast the Bass, Gates of Olympus 2500, Lucky Trio Pots Hold and Win, Red Hot Chilli Chickens, Thunderline Express Hold & Win and Moneyfest.

Table games

Our table section has several Blackjack variations, European and American Roulette, Baccarat, Craps, Texas Hold’em and Three Card Poker.

Live casino

Live dealers host Blackjack, Roulette and Baccarat, streamed from casino studios with real-time chat.

Tested software

Our software is certified by Itech Labs, an ISO/IEC 17025 compliant testing laboratory for online gaming systems, and the results you get during play come from a random number generator. Payouts for all games are between 95% and 98%. Some games may be unavailable in certain jurisdictions because game providers set their own policies.

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Bonuses and general rules

Bonuses and promotions at JustCasino follow one set of general rules unless the terms of an individual promotion say otherwise.

One bonus at a time

Only one bonus can be active at a time, and deposit bonuses cannot be combined. You play with your real money first and with bonus money after it. Once the bonus money is gone, the bonus is gone too. Bonuses are credited in UTC time.

Wagering and game contribution

Bonuses, free spins and their winnings must be wagered 40 times the bonus amount or the free spin winnings, and they stay valid for a maximum of 7 days from the moment they are credited. Slots count 100% towards wagering, apart from specific slots listed separately. Roulette games count 25%, Blackjack games 10%, game shows 10%, Baccarat games 0% and other games 0%. Some games are unavailable while a bonus is active.

Maximum bet and caps

While a bonus is still being wagered, the maximum bet is 8 CAD, or the equivalent of 5 USD when you play with cryptocurrency. This limit applies to free bonuses, deposit bonuses, free spin winnings and loyalty bonuses. It also covers bet doubling after a round and bonus rounds bought inside a game. Breaking it can mean forfeiting the bonus and everything won since it was activated. Winnings from a deposit bonus are capped at 5,000 CAD, and anything above the cap may be forfeited, together with anything won from it.

Cancelling and withdrawing

You can cancel a bonus before wagering it, or refuse a bonus, without losing your own money. If you withdraw your deposit before the wagering is complete, the bonus and its winnings are void and any remaining funds are paid to you. Bonus winnings become available for withdrawal only once every wagering requirement is met.

No-deposit bonus rules

If a no-deposit bonus or no-deposit free spins reach you before your first deposit, winnings are capped at 200 CAD. After you have deposited, winnings from a no-deposit free spin bonus are capped at 300 CAD and winnings from a no-deposit bonus at 5,000 CAD. Winnings over the cap are forfeited, including amounts won by playing on with them.

Fair use of bonuses

Each bonus offer is limited to one per person and their family, home address, e-mail address, IP address, phone number, payment account and device. Betting systems such as Martingale or D'Alembert, betting on both outcomes of a game, or cutting your stake by more than 80% after a big win can be treated as bonus abuse, and bonus abuse can lead us to stop your bonuses and cancel winnings made with bonus funds, during or after wagering. Delaying a game round, free spins or a bonus feature until your wagering is finished, or making a new deposit while such features are still waiting, is prohibited and can lead to winnings being voided after a check.

Loyalty rewards

Our loyalty program has seven levels, from Slotsion 777 through Bacaraton, Rings of BlackJack 21, Jackpothus, Astrospin and Roulettopia 36 to Cash Vegaton.

Earning points

For every $25 you wager with real money on slots, you earn 1 redeemable point and 1 status point. Roulette earns 1 point for every $100 wagered, and Blackjack and Baccarat earn 1 point for every $250 wagered.

Exchanging points

Once you have at least 200 points, you can exchange them for a bonus. At Slotsion 777, 200 points are worth 5 CAD, and a higher level gives you better exchange rates. Bonuses from exchanged points carry 40x wagering.

Level rewards

Rewards grow with your level. For example, Slotsion 777 Level II needs 600 XP and brings 10 free spins with 40x wagering, and Rings of BlackJack 21 Level I needs 30,000 XP and brings a $500 bonus with 40x wagering.

Points that do not count

Points collected through bonus wagering that breaks the maximum bet or another bonus rule are void when tournament and promotion prizes are allocated.

VIP Galaxy

VIP Galaxy is our VIP program.

How players join

Our VIPs are selected for their activity in our regular casino lobby. If you think you are ready, send us a message and ask about joining.

What VIPs receive

VIP Galaxy brings higher limits, a dedicated VIP account manager, special gifts and access to VIP-only tournaments and promotions. VIPs may also come across exclusive event tickets, dream holidays and hospitality packages.

The Diamond Club

The Diamond Club is the invite-only part of JustCasino, with exclusive games and a look of its own.

VIP support

Our VIP team is available 24/7 and offers support in multiple languages.

Account access and registration

Signing up

Choose Join Now, fill in the registration form and choose Sign Up. You land on the deposit page straight away, and a welcome e-mail with a verification link to activate your account arrives at the address you gave us.

JustCasino login and password reset

Choose Log In to open your account. If you forget the password, choose the Forgot Password? link, and an e-mail with a link to set a new one arrives. The whole step takes about 30 seconds. If you cannot reset it yourself or cannot get into your e-mail, contact our customer care team via live chat or e-mail, and once we have confirmed who you are, we can reset your password.

Account rules

You must be 18 or older to play. Only one registration account is allowed per person, and the personal details in your account must be real, accurate and kept up to date.

Verification

We may ask you to verify your account at any point in time. An account that cannot be verified may be suspended, its winnings or bonuses may be voided, and its funds may be held back.

Inactive accounts

An account that stays inactive for at least 120 days becomes dormant. While it stays dormant with a positive balance, we may charge a monthly administrative fee of 10 EUR or the equivalent in your account currency.

Mobile play without an app

In your mobile browser

Log in via your browser and play straight from your phone or tablet. There is no app to download.

Devices

Our mobile platform is optimised for iOS and Android devices.

JustSport sportsbook

JustSport is our sportsbook, covering international leagues and local clashes. Live or in-play betting lets you place a bet after an event has started and while it runs, with odds changing as the game goes on. A single bet covers one sporting event and one outcome. A multiple, or accumulator, combines two or more single bets, and every selection must be right for it to win. A system bet combines several selections. In a 2 out of 3 system, you win as long as at least two of your three picks are right. Odds may change at any time prior to bet acceptance.

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Deposits in CAD

Each deposit method comes with its own limits in CAD.

  • MiFinityMiFinity
  • NeosurfNeosurf
  • MuchBetterMuchBetter
  • AstropayAstropay
  • JetonJeton
  • FlexepinFlexepin
Method Type Limits per deposit
Credit Card Credit card 30 CAD – 10,000 CAD
MiFinity E-wallet 30 CAD – 3,500 CAD
Neosurf E-wallet 30 CAD – 6,000 CAD
MuchBetter E-wallet 30 CAD – 10,000 CAD
Astropay Credit card 30 CAD – 1,000 CAD
Jeton E-wallet 30 CAD – 6,000 CAD
Flexepin Vouchers 20 CAD – 500 CAD

Cryptocurrency

Crypto deposits run through CPP crypto processing, starting from 0.0001 BTC, 0.001 BCH, 0.01 LTC, 0.002 ETH, 4 XRP, 1 DOGE, 5 USDT, 2 ADA, 10 TRX or 0.01 BNB, and crypto deposits have no maximum.

  • BTCBTC
  • BCHBCH
  • LTCLTC
  • ETHETH
  • XRPXRP
  • DOGEDOGE
  • USDTUSDT
  • ADAADA
  • TRXTRX
  • BNBBNB

Fees and your balance

We cover the recipient transaction costs of a deposit, although your payment provider may charge a fee for sending the money. Deposits generally show up immediately in the My Balance section of My Account.

Withdrawals and payout checks

How long a withdrawal takes

We do not state a fixed payout time. A withdrawal may be held for the time needed to complete verification and security checks, and bank transfers can in exceptional cases face extra delays or charges from intermediary banks.

Currencies, minimum and fees

Deposits and withdrawals can be made in EUR, USD, CAD, AUD, NOK, NZD, ZAR, BTC and USDT. The minimum withdrawal is usually €20 or an equivalent and can depend on the method. When you withdraw, you pay the fee your payment provider charges.

Wagering your deposit

Each deposit has to be wagered at least 3 times before funds connected to it can be withdrawn. For a withdrawal with unwagered funds, we may refuse the withdrawal or charge a processing fee.

Your own payment methods

Use only payment methods registered in your own name. Third-party funding of an account is strictly prohibited, even when the owner of the payment method agrees.

Checks before payout

Before processing withdrawals, we may verify your account and check it under our security and anti-fraud policy. If such a check finds a breach of our terms, the withdrawal may be refused, winnings may be partly or fully voided and the account may be closed.

Withdrawal limits

The maximum withdrawal amount limit is 6,000 CAD per day, 12,000 CAD per week and 42,000 CAD per month, counted in UTC. A larger request may be paid out in instalments or returned to your balance. The maximum cumulative daily profit is USD 50,000 or the equivalent, and excess profit may be voided. These limits are present at all times, although specific events, promotions, individual offers or a VIP status can come with different limits.

Licence and company details

JustCasino is managed by Just Entertainment B.V., a company registered under the laws of Curaçao with registration number 160603 and its registered office at Scharlooweg 39, Willemstad, Curaçao. Just Entertainment B.V. is licensed and regulated by the Curaçao Gaming Authority under licence no. OGL/2024/164/0246. Disputes under our terms are settled by arbitration in Curaçao.

Responsible gaming

Gaming at JustCasino is meant for personal entertainment, not as a source of income.

Limits and self-exclusion

You can set playing limits, personal time limits and daily, weekly or monthly deposit limits, or exclude yourself from playing entirely. To activate these options, contact our support team through live chat. Deposit limits cannot be applied to cryptocurrency deposits.

Who can play

You may not open an account if you are classified as a compulsive or problem gambler or appear on a register or database of excluded players.

Getting help

If you cannot keep control of the time and money you spend, seek the help of specialists. If a friend or family member is struggling, you can also contact our support team for help. For Canadian players, ConnexOntario offers free, confidential support and guidance around the clock. Gamblers Anonymous, GamCare, Gambling Therapy and Gordon House offer help as well.

Support and complaints

Live chat

Our support team is available 24/7 via chat.

E-mail

E-mail support is open too, and the address is on our contacts page. Our inbox is monitored and we try to reply as quickly as possible.

Complaints

To raise a claim, complaint or dispute, contact customer support through one of the available support channels, and where needed the relevant team looks into it.

Frequently asked questions

Can I add another currency to my account?

Yes. Sign in, open My Account, choose Add Currency and pick the currency from the list.

How long do you keep my transaction history?

We keep your financial transaction history for a minimum of 5 years, as gambling and anti-money-laundering rules require.

What if I deposit in an unsupported currency?

Funds in your account must be in a currency we support. We are not responsible for funds lost through unsupported currencies or cryptocurrency networks. For a missing deposit, we may help you recover the funds and may charge a service fee where this is justified.

What happens to bonus winnings when a bonus expires?

At the end of the bonus period, if the bonus is still valid and the wagering is not complete, all bonus money and its winnings are void.

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