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Responsible Gambling

Gambling is meant to be entertainment, relaxation and enjoyment. It is not a solution to financial pressure or stress. Keep the time and money you spend within boundaries that work for you.

Choose your limits before you play

You can set playing limits and personal time limits to manage how long you spend playing. Deposit limits can help you control spending and can be set on a daily, weekly or monthly basis. Deposit limits cannot be set on crypto deposits.

If a pause is not enough, you can self-exclude from playing entirely. To activate playing limits, deposit limits or self-exclusion, contact our support team through live chat. These options can help you manage your gambling activity and balance how much you want to play with how much you can play.

When should you step away?

Pay attention to whether gambling still feels like entertainment. A limit is useful only when you respect it. If play starts creating disappointment, stress or pressure, take a break and use the controls available to you.

If the time or money you spend each day slips out of your control, turn to specialists for help. That loss of control is a reason to speak with people who work with compulsive gambling. You do not need to manage it by yourself.

Independent support

Canadian players can contact ConnexOntario, a free and confidential resource that offers support and guidance 24/7. We also point you to these organisations for specialist help:

Helping a friend or family member

If you are worried about a friend or family member, you can contact our support team and ask for help. The team is available every day 24/7.

Our support team can help when someone is struggling to balance how much they want to play with how much they can play. The available options include playing limits, deposit limits and exclusion from playing entirely.

Adults only

JustCasino is for people aged 18 and above. Data about anyone younger than 18 is not knowingly collected by us, and any such data we find is deleted straight away.

Parents or guardians who believe a child has shared personal information with us may contact our support team. Account access should not be shared with anyone, including a minor.

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