Your Privacy
Your personal information helps us run your account and provide our services. It includes information that identifies you or relates to your activity with JustCasino.
Information we collect
Registration details may include your name, date of birth, address, contact details and identification number. We also collect account and financial data, such as payment details, deposits, withdrawals, winnings and transaction history.
Gaming information covers your bets, wagers, wins, losses and preferences. We may collect location and device data, including your IP address and geolocation. Verification records can include copies of identity documents and proof of address. We also process information you give us when speaking with support.
Where does it come from?
Some information comes directly from you when you register, play, make a payment or contact us. Other data is collected automatically when you use our pages. Some information can also reach us from outside sources, such as regulators, credit reference and fraud prevention agencies, and the partners who help us run our services.
Why we use it
We use personal information to create and manage your account, verify identity and age, process payments, provide gameplay, record activity and answer support requests. It is also used to meet legal, reporting, responsible-gambling and anti-money-laundering duties.
We may process information to prevent and investigate fraud or misuse and to improve our pages, games and services through feedback and analysis. Marketing messages and other consent-based marketing use your information only with your explicit consent.
Who may receive it?
We may share relevant information with affiliates and service providers that support payments, customer care, games or system administration. It may also be shared with government and regulatory authorities, and with anti-fraud and credit agencies for identity, fraud and financial checks.
Marketing partners may receive information when you consent. If our business is merged, acquired or sold, a buyer may receive personal information provided it follows similar data-protection standards. International transfers use appropriate safeguards, such as contractual protections or adequate data-protection laws in the recipient country.
Retention and protection
We keep information only as long as needed for its stated purpose or a legal requirement. Financial transaction history is retained for at least 5 years. When information is no longer required, we delete or anonymize it.
Our measures include encryption, access controls, firewalls and regular reviews. No online service can promise total protection. If a data breach occurs, we will notify affected users and the competent authority where the law requires it.
Your choices and rights
You can ask to be told what we collect and why before we start processing it. You may request access, correction, a structured copy for portability, or object to processing, particularly direct marketing or marketing profiling. In certain circumstances, you may request erasure, subject to legal limits. You may also withdraw consent for consent-based processing at any time.
To use these rights, email [email protected].
Age limit
Only adults of 18 and over may use our services, and we do not knowingly gather data about anyone younger than 18. If we learn that we have collected it, we will delete it immediately.